General

● All mentions of “we,” “us,” “our,” “I” pertain to The Journal Publications. The Journal Publications is the sole provider of the Services.
● We kindly request your agreement to the Terms and Conditions outlined on this Site when accessing and using it. Your adherence to these terms grants you the limited right to enter, view, and use this Site. If these terms do not align with your expectations, please kindly refrain from using this Site immediately.
● It is kindly requested to take into account that our website is bound by the following policies, which complement the Terms of Use:
● Refer to our privacy policy, which can be found here. This policy governs how we handle your personal information, including what information we collect, why we collect it, how we use it, and when and why we may share it with third parties. It also outlines your rights in relation to your personal information.
● Acquaint yourself with our cookies policy. It provides a comprehensive overview of the cookies we employ, their intended purpose, and the manner in which we may deploy them on your device or browser. Additionally, the policy outlines how you can manage your preferences for accepting or rejecting cookies. Thank you for your attention to this matter.
● When you use our website, you are agreeing to the Terms of Use. This includes allowing us to process your personal information as outlined in our privacy policy and using cookies as stated in our cookies policy.
● If you feel uncomfortable with the procedures outlined in our Terms of Use, privacy policy, and/or cookies policy, please know that you are not obligated to use our website. We want all our users to feel safe and satisfied with their experience.

The objective of this website and its content

● The Content provided on this Site is intended solely for informational purposes. It does not indicate the establishment of a professional or business services relationship between the parties involved. The Services may be requested through the Site. Such requests shall only be deemed accepted upon receipt of a written confirmation from The Journal Publications.
● We maintain the right to take all necessary measures to safeguard the security, safety, and integrity of our systems and protect our users’ interests. To ensure the highest level of service, we may take the necessary measures to verify, uphold, and confirm your service requests.

Payments and Invoicing

● A valid tax invoice will be issued for each service provided. Once the deliverable is ready for download, we will notify you promptly. Prior to downloading the deliverable, you will be required to settle all fees. Please note that fees are determined by the Services requested or purchased, not by actual usage unless stated otherwise in the Order Form or here. Additionally, payment obligations are non-cancellable, and fees are non-refundable.
● You must pay the full amount without any deductions or holding back unless it’s not allowed by law. Payment should be in the same currency as mentioned in the order confirmation.
● We kindly request that you ensure your billing and contact information are up-to-date. We would appreciate your notification of any changes to avoid complications.
● If we make any billing errors, we will fix them promptly. If you overpay, we will credit your account or refund you if you have stopped using our services. Let us know if you have any concerns.
● To dispute an invoice, follow our guidelines for fair and prompt resolution:
● If you don’t have a valid billing dispute, you must pay the invoice amount in accordance with the “Fees and Invoicing” clause.
● If you want to dispute a bill, kindly notify us to proceed with an investigation within one month of receipt. We kindly request that you provide any relevant evidence that may demonstrate the disputed charge or invoice to be inaccurate.
● Upon receipt of your dispute request, we will proceed with investigations to address the matter in an equitable manner. We kindly request that any outstanding balance be settled within five Business Days following the conclusion of our investigations.

Refunds/Cancellation Policy

● We kindly inform you that, unfortunately, we are unable to accommodate refund requests due to a change of mind. Once your order has been delivered, we are unable to offer a full refund. The time and resources invested cannot be regained, and therefore we are unable to provide refunds. Our Products and Services are non-refundable and do not come with any warranties, whether expressed or implied. We do offer up to three revisions at no additional cost. If you find that you are not completely satisfied with the quality of the product or service, we are able to refund 50% of the paid fee amount.
● We can refund 50% of the fee if there are quality concerns. If you want a full refund, your case will be reviewed by a committee that will make a fair decision based on the facts and evidence.
● Kindly note that our refund policy states that once an order is completed and delivered, a 100% refund is unfortunately not possible. However, we do offer the opportunity to request up to three revisions if the provided product or service does not meet your expectations. In the event that you are not satisfied with the revisions, we do consider partial refund requests as long as there is clear written communication with your feedback and disapproval of the revisions. Without such communication, we are unable to entertain any refund claims.
● Customers need to reach out to The Journal Publications before initiating a charge-back. Failure to do so jeopardizes their eligibility for a refund. Please be aware that The Journal Publications maintains the right to refuse refund requests in certain circumstances. We kindly request your cooperation and understanding regarding this matter.
● Please be advised that The Journal Publications cannot be held responsible for providing a refund in the event that a client’s preferred journal choice rejects their submission. It is important to note that if a paper is rejected for any reason, such as plagiarism or formatting issues, The Journal Publications will not be able to offer a full refund.
● We do not accept any cancellation requests for orders that have already been confirmed.

Intellectual Property

● Please be advised that the information found on this website is subject to copyright and trademark laws and, therefore, must be used in accordance with the instructions provided on this site. Thank you for your understanding and cooperation.
● We kindly remind you that all rights to this Site and its Content are reserved. Please note that this Content should not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without our prior written consent. However, we do allow you to use the Content for your limited personal and non-commercial purposes per applicable law governing intellectual property rights. Moreover, you are permitted to download and print one copy of any Content expressly specified as available for download solely for your personal, non-commercial use. We don’t allow you to modify the Content or download it in any way whatsoever, and you shall not alter any copyright, trademark, and other proprietary notices or symbols attached/affixed to such Content. Please be advised that any other use or modification of the Content without our prior written authorization is prohibited.
● The trademarks, logos, and service marks featured on this Site belong solely to us. The content of this Site does not, in any way, grant permission or right to use any copyright, trademark, logo, service mark, or other proprietary interest of ours or any third party.

Use of the Site

● By accessing and using our Site, you agree to refrain from using any contact information provided for unauthorized purposes, such as marketing. Furthermore, you must not utilize any hardware or software that may cause damage to or disrupt the proper functioning of the Site, nor should you attempt to intercept any system, data, personal information, or Content on the Site without proper authorization. Any attempt to interrupt or interfere with the Site’s operation is strictly prohibited. At our sole discretion, we reserve the right to limit or terminate your access to the Site at any time and without prior notice. Thank you for your cooperation in ensuring the proper use of our Site.
● We kindly ask that you utilize the Site in a responsible manner and avoid any conduct that falls below our expectations. This encompasses activities such as:
● Posting any information that is knowingly false and/or defamatory, grossly harmful, harassing, blasphemous, inaccurate, abusive, obscene, pornographic, pedophilic, libelous, indecent, vulgar, sexually oriented, hateful or racially, ethnically objectionable, threatening, profane, lewd, seditious, invasive of a person’s privacy, disparaging, relating or encouraging money laundering or gambling, illegal, harmful, derogatory, or unlawful, or that violates any law in force or adversely affects our reputation or goodwill. Such posts are not in line with our values and may cause harm to our community. We appreciate your cooperation in maintaining a safe and respectful environment for all users;
● Sharing any information that could harm minors;
● Stalking or violating the legal rights of other users is strictly forbidden;
● Sharing information that is infringing on someone else’s intellectual property. Posting content without the proper permissions could result in legal repercussions and harm to both you and the company. Exercise discretion and caution when sharing anything online;
● Conduct or disseminating surveys, contests, pyramid schemes, or chain letters on the Site;
● Posting any information that could potentially harm the unity, integrity, defense, security, sovereignty, friendly relations with foreign states or public order;
● Posts that incite the commission of any cognizable offense or prevent the investigation of any offense should be avoided;
● Any content that could be deemed insulting to any other nation;
● Posting any information that may deceive or mislead the recipient regarding the source of the message or impersonate another individual.
● Any communication containing grossly offensive or menacing content is strictly prohibited.
● Violating any law or regulation that is still in practice;
● Allow multiple devices or users to access the Site at the same time through a network.
● Please comply with the laws of your country when using this site. Do not access or use the information in violation of any laws, and avoid using this site if any prohibited actions apply to you. You may not use the in a way that:
● It violates any local, national, or international laws or regulations;
● You must not engage in any activity that is illegal, deceptive, or intended to achieve illegal or deceptive outcomes;
● Users may be denied registration on the Site without any explanation given;
● Sending unsolicited or unauthorized advertising, promotional material, or any other form of solicitation (spam) or any material that you are not authorized to use, disclose, distribute, or share.
● You confirm that any content you post on the Site (“User Content”) is your own original work or that you have obtained the necessary permissions and authorizations to use it. Furthermore, you warrant that the User Content you post does not violate any property or intellectual property rights, nor any other legal rights of any other individual or entity. You also guarantee that, to the best of your knowledge, no legal action, lawsuit, investigation or complaint has been filed or threatened against you regarding any User Content, including any trademark, trade name, service mark or copyright used in connection with the User Content.
● Certain areas of this Site may only be accessible to registered users. In order to become a registered user, you may be asked to provide personal information and answer some questions. Please be aware that some of these questions may be mandatory while others may be optional. It is expected that all information provided to the Site is truthful, complete, and accurate.

Regulatory Authority

● By continuing to use our services, you acknowledge and agree that we have the right to:
● The Site can choose to only let certain users, including yourself, use or access certain parts of it.
● Deny a user registration on the Site without providing a reason.
● We can suspend, cancel, or deactivate a user’s account for any reason we think is appropriate.
● If you’ve used our website’s services, we can use your name, logo, or trademark for marketing as long as we don’t misuse them.
● Utilize your data to conduct analysis and create beneficial services, tools, and systems for your customers.

Confidentiality

● We will keep your information private and secure. Our vendors are also committed to keeping your information confidential and will only have access if they need it for your project. We follow all laws regarding personal information protection.
● We will handle and maintain the information gathered from users in compliance with our “Privacy Policy.”

Breach of T&Cs

● We will keep your information private and secure. Our vendors are also committed to keeping your information confidential and will only have access if they need it for your project. We follow all laws regarding personal information protection.
● Your right to use the Site may be withdrawn temporarily, immediately, or permanently.
● Issuing a warning to the user.
● We may need to take legal action to recover our costs and expenses, including administrative and legal fees assessed on an indemnity basis.
● The disclosure of information to law enforcement authorities, to the extent that it is reasonably necessary, is a matter that may need to be considered.
● In the event that the terms and conditions are violated, any resulting actions taken cannot be attributed to us.

Compensation

● Using the Site, you agree to take full responsibility for any losses, liabilities, expenses, damages, and costs arising from your actions on the Site. If you cause any technical disruptions to the Site or the systems transmitting it, you will be held accountable for any resulting losses, liabilities, expenses, damages, and costs, including legal fees.
● We don’t guarantee that the content on the site is good, accurate, or complete unless we say so in writing. We aren’t responsible for any harm that may come from using the site or relying on the content. This includes things like lost profits, business interruptions, or lost data. We aren’t responsible for things like unauthorized access to your data, delays in using the site, or interruptions in service that are beyond our control, like natural disasters or government actions. This applies to any issues related to the site or services available on the site, whether caused by contracts, negligence, or anything else.

Changes to the website and these terms

● We may change or add features on the Site without prior notice. We appreciate your understanding as we aim to enhance the user experience.
● We can change these T&Cs at any time without announcement. If we make changes, we’ll post the new terms on the Site. It’s your job to check for updates. If you keep using the Site after we make changes, you’re agreeing to the new terms.

Age Restrictions

● Our website is only for users 18 years or older. We don’t offer anything for minors.
● We don’t process the personal information of people under 18 years old on purpose.
● If you’re under 18, please don’t use our website, buy anything from us, or give us any personal information.

Disclaimers and Limitations of Liability

● We will try our best to provide accurate information on this website, but there may be mistakes. Some information is only for reference. We can change the information on this website without an announcement.
● The Site has links to other websites called Embedded Sites. We don’t control Embedded Sites and aren’t responsible for their content, links, or updates. We’re not responsible for anything you receive from Embedded Sites. We’re only providing these links as a convenience, and including them doesn’t mean we endorse Embedded Sites or their information. We’re not associated with the operators or owners of Embedded Sites.
● We would like to emphasize that our site does not provide any guarantees or assurances regarding the services, content, hardware, or software unless explicitly stated in these T&Cs. This applies to all users of the site.

Resolving Complaints

If you have any problems with using the Site, please email us at info@thejournalpublications.com. We will respond to your message within 14 days.

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